Automate Customer Discovery For Your Startup
Stop guessing what your customers want. Let AI help you discover real customer needs, validate your ideas, and build products people actually want.
Customer Discovery Without The Pain
Traditional customer discovery is time consuming, expensive, and often biased. We've built a better way.
The Problem
- Countless hours spent finding the right people to interview
- Biased questions that lead to misleading answers
- Difficult to synthesize patterns from dozens of conversations
- Expensive market research that still misses key insights
Our Solution
- AI-powered customer persona generation from your market description
- Scientifically validated discovery questions without biases
- Automated insight pattern detection across customer segments
- Actionable recommendations to improve your product-market fit
How It Works
Our AI-powered platform simplifies the customer discovery process in four simple steps
Describe Your Idea
Tell us about your startup idea, target market, and the problem you're solving in plain language
Generate Discovery Questions
Our AI creates high quality customer discovery questions tailored to your specific interviewees
Conduct Interviews
Interview your ecosystem participants and upload the data to our platform
Iterate On Your Product
Let AI extract insights and cross-interviews patterns for you and suggest new product features
Features That Power Your Discovery
Tools and insights designed for founders who want to build products customers actually want
Custom Interview Questions
Let instantly generate high-quality, unbiased questions. Tailor them further to explore key topics like decision-making, pricing, or product fit.
Automatic Persona Creation
Our AI creates in seconds detailed customer personas based on your interviews.
Value Proposition Generation
Based on your information and interviews, the platform generates autoamtically new value proposition for your product.
Ecosystem Mapping
The platform automatically maps out the entire ecosystem of your product, including the customers, competitors, and partners.
Progress Tracking
The platform tracks your progress and helps you stay on top of your discovery goals. For those who run incubators, the platform enables cross-team progress tracking.
Pivot History
Document every turning point. The pivot history keeps a transparent record you and your advisors can reference and reflect on.
Who Customers Lens Is For
Designed specifically for those at the forefront of innovation seeking validated customer insights.
Startup Founders
Get the customer insights you need to validate your ideas and build products that resonate in the market. Avoid costly mistakes by understanding what your users actually want.
Trusted by 2,300+ founders
NSF I-Corps Participants
Accelerate participants' learning by equipping them with an AI-powered platform that enables faster validation of startup ideas. Track their progress and deliver actionable feedback through our intuitive system.
Used by 500+ research teams
Accelerators & Incubators
Our AI-powered platform enables you running multiple cohorts across different programs and tracking their progress. Onboard your coaches and mentors to provide feedback on participants' progress.
Powering 75+ innovation programs
Frequently Asked Questions
Everything you need to know about FounderFriend
Ready to Build What Customers Actually Want?
Join thousands of founders building successful products with Customers Lens.